Abstract:
Knowing how to get along with others, resolve workplace conflict, manage relationships, communicate well, and make good decisions are all critical skills all students need to succeed in career and in life.
Human Relations is not an organizational behavior; rather, it provides a good baseline of issues students will deal with in their careers on a day-to-day basis. It is also not a professional communications, business English, or professionalism textbook, as its focus is much broader — on general career success and how to effectively maneuver in the workplace.
Description:
Table of Contents
Chapter 1: What Is Human Relations?
Chapter 2: Achieve Personal Success
Chapter 3: Manage Your Stress
Chapter 4: Communicate Effectively
Chapter 5: Be Ethical at Work
Chapter 6: Understand Your Motivations
Chapter 7: Work Effectively in Groups
Chapter 8: Make Good Decisions
Chapter 9: Handle Conflict and Negotiation
Chapter 10: Manage Diversity at Work
Chapter 11: Work with Labor Unions
Chapter 12: Be a Leader
Chapter 13: Manage Your Career
